Right of Withdrawal (Widerrufsbelehrung) & Return Procedure

1. Right of Withdrawal

You have the right to withdraw from this contract within fourteen (14) days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, have taken physical possession of the final goods in your order.

2. Exercising Your Right of Withdrawal

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear, unequivocal statement (e.g., a letter sent by post or an email) addressed to:

You may use the attached Model Withdrawal Form below, although its use is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the 14-day withdrawal period has expired.

3. Consequences of Withdrawal (Folgen des Widerrufs)

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of standard delivery (with the exception of supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen (14) days from the day on which we receive notification of your withdrawal from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction (Stripe card reversal or SEPA credit transfer back to your IBAN), unless expressly agreed otherwise with you; in no event will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

4. Return Shipment & Condition of Precision Automotive Goods

You must return or hand over the goods to us without undue delay and in any event not later than fourteen (14) days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you dispatch the goods before the period of 14 days has expired. You bear the direct cost of returning the goods.

Diminished Value Notice (§ 357a BGB): You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. Please note that bolting on mechanical parts, torquing fasteners, applying thread-lock or assembly lube, breaking vacuum seals on engine bearings/gaskets, or flashing/unlocking standalone ECUs goes beyond standard visual inspection and may result in a deduction for diminished value.

5. Statutory Exceptions (§ 312g (2) BGB)

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g., custom-spec piston bore orders, bespoke valved coilovers built to custom spring rates, or custom-programmed ECUs).