Warranty, Authenticity & Technical Fitment Support
Every component supplied by JDM Part Shop Europe GmbH is backed by our 100% Genuine Provenance Guarantee, statutory European Union consumer warranty protection, and pre-dispatch technical chassis verification.
24-Month Statutory EU Warranty
Street-legal OEM and aftermarket replacement components carry full 24-month statutory conformity warranty under EU Directive (EU) 2019/771 and §§ 434 ff. BGB against manufacturing or material defects.
Pre-Dispatch Fitment Check
Unsure whether an R33 Late-Spec pull-type clutch or Z33 HR catalyzer fits your build? Provide your Japanese VIN / Chassis Number (e.g., BNR34-001420) and our engineers verify compatibility against OEM FAST/EPC diagrams.
Anti-Counterfeit Serialization
Zero replicas, zero grey-market knockoffs. All HKS, Tomei, Nismo, Brembo, and Haltech products include intact factory serial plates, security holograms, and Japanese inspection certificates.
Warranty Coverage by Component Category
| Component Class | Examples | Warranty Term | Installation Requirement |
|---|---|---|---|
| Genuine OEM Hardware | Nissan, Toyota, Honda, Mazda, Subaru factory blocks, sensors, pumps, gaskets | 24 Months (EU Statutory) | Certified automotive workshop with torque-sheet documentation |
| Polyurethane & Chassis Systems | SuperPro bushing kits, control arms, Whiteline sway bars, Hardrace arms | 24 Months – Lifetime* | Professional 4-wheel laser alignment required post-installation |
| Street Performance Upgrades | BC Racing / Tein coilovers, HKS cat-back exhausts, Brembo GT brake systems | 12–24 Months | ASE/TÜV/Meister-certified technician installation invoice |
| Competition / Race-Only Hardware | Forged stroker assemblies, dog-engagement gearboxes, standalone racing ECUs, track-only brake pads | Pre-Install Defect Coverage | Subject to motorsport operating conditions (see § 7 AGB) |
*SuperPro polyurethane suspension bushes carry an extended manufacturer lifetime structural warranty when installed in accordance with factory service guidelines.
How to Submit a Warranty or Technical Support Claim (RMA)
Required Documentation for Claims
-
1.
Order Number or Commercial Invoice: e.g.,
#JDM-XXXXXXXX. - 2. Workshop Installation Invoice: Proof of installation by a registered specialist workshop (Meisterbetrieb / certified garage), including vehicle mileage and chassis number.
- 3. Diagnostic Evidence: High-resolution photographs of the component, batch/serial number stamping, and ECU data logs or clearance measurements where applicable.
Exclusions from Warranty Coverage
Warranty coverage does not extend to normal wear-and-tear consumables (clutch friction discs, brake rotors/pads subjected to circuit thermal cycling), damage resulting from improper ECU calibration (detonation, lean air/fuel mixtures, over-boosting), improper thread lubrication on ARP/titanium fasteners, or unauthorized physical modification of the part.